Challenges
- Platform code to be truly portable between various hardware architectures (SPARC, x86, etc.).
- Client communication over a heterogeneous network.
- Persistent data storage on the disk.
- Difficult to generate billing records.
- Difficult to trace products, even though it is important that trace generated on SPARC gets formatted correctly on x86.
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Results
- Dropped calls because of not understanding the communications sent by various entities.
- Mis-representation of billing data.
- Inability to identify and pin-point the issue because of incorrect diagnostic reports, and invalid or false alarm generation.
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